We ask for your name, phone number, and address when placing orders in order to keep our in-house system up to date and ensure we will be able to contact you with any questions about your order. If you're paying over the phone with a credit card, we also need the billing address for the card.
We keep this information only for our records, and will not use it for any other purpose. When you call to place orders in the future we will use your phone number to look up the rest of your information so you don't have to provide it again.
For security reasons, we only keep your credit card information on file for two weeks, and require it again with each additional order. All credit card information is destroyed after use.
We accept all major credit cards: American Express, Discover, MasterCard, and Visa.
Any gift item may be returned or exchanged with a receipt. If you no longer have your receipt, we'll give you merchandise credit according to the lowest recent price of the item.
Bakery items may not be returned, but if you were unsatisfied with your purchase please talk to an associate and we will do our best to accommodate.
Muffins will easily last several days, especially if in a specially designed bakery bag or wrapped and kept cool. If you plan on keeping them for a long time, they also freeze well. Just wrap the muffins individually, place 3-4 in a quart freezer bag, and store in the freezer for up to 3 months. We're happy to wrap and label your muffins for you, for a slight additional charge.
Donuts are best enjoyed the first day, but kept in a bakery bag can be eaten several days later. If they get stale, cut them in half and use them to make french toast! They unfortunately tend to get soggy when frozen and thawed, so we do not suggest freezing.
Pies with apples or with a whipped cream topping should be kept refrigerated for best results. Berry pies will remain fresh if kept either at room temperature or in the refrigerator. Do not refrigerate meringue pies; the condensation makes the meringue sticky, so these are best kept at room temperature. If stored properly, our pies will remain fresh for up to a week. Pie serving tip: to reheat a room-temperature apple or berry pie before serving, preheat your oven to 350 and put your unwrapped pie in for 20-30 minutes. If your oven is already on from making dinner, unwrap the pie and place it in the hot oven, then turn off the oven and let it coast down. The pie will be warmed through and ice-cream-ready by the time you finish dinner.